Billing & Payment Information At Texas American Water, providing you with the best customer service possible is our priority. We offer the following payment methods: Pay by Mail Use the convenient return envelope provided to you with your bill. Detach and enclose the bill stub with your check or money order. Do not send cash. Pay by Phone If you do not have questions about your bill, you can call our toll-free, pay-by-phone number at 866.271.5522. There is a small fee for this service from our third-party vendor. Be sure to have your ten-digit account number handy. This is located on the upper right-hand corner of your bill. Online Bill Pay You can use your Visa or MasterCard credit or debit cards to pay your bill online. For more information, visit: |